recent posts recent posts - RSS

11/13/2014
Topic:
Bypass Local Mode

CASSupport
CASSupport
Administrator
Posts: 287
smolinske wrote:
  • We are implementing Bypass local and have two suggestions
  • 1) automatically assign to me any quick saved cases that the current SPI quick saves
  • 2) enable ability to highlight (ctrl or shift) cases and unassign to me. We have tons of previously assigned cases that never were unassigned and have to open them one at a time and save as not assigned




Thank you for the suggestions. We have created two defects to track the review and possible implementation of these features:
1) Defect #923 - Automatically assign to me any quick saved cases
2) Defect #924 - Clear the assigned SPI from the Search Window

As an interim solution for item 2, you can use the "QA Notes" popup window while viewing cases in the search window. This is available through the View menu or pressing F8 after you have a case selected. This popup window displays the case QA Notes and historical Notes. It also has a dropdown which will allow you to clear the selected specialist. We realize this solution is more cumbersome but will at least allow you to clear the assignment without opening the full case window until the new feature is implemented.
11/4/2014
Topic:
Bypass Local Mode

smolinske
smolinske
Posts: 2
  • We are implementing Bypass local and have two suggestions
  • 1) automatically assign to me any quick saved cases that the current SPI quick saves
  • 2) enable ability to highlight (ctrl or shift) cases and unassign to me. We have tons of previously assigned cases that never were unassigned and have to open them one at a time and save as not assigned
4/22/2013
Topic:
Registration Information

CASSupport
CASSupport
Administrator
Posts: 287
To obtain a login username and password for the Toxicall® forums, please use the "Register" link provided on the forums home page (located in the upper right area of the screen).

If you already have a TOXICALL® forums user account, please use the "lost password" option to request a new password for the email address used to create the account. Please note that you cannot create two user accounts with the same Email address.

Once registered, if you need access to specific groups please contact CAS support.

To get started using the forums, and suggestions on topics to watch, please view Getting Started, How To Use These Discussion Forums

Thank you.
edited by CASSupport on 6/14/2013
edited by CASSupport on 11/22/2017




Powered by Jitbit Forum 8.3.1.0 © 2006-2013 Jitbit Software